Keeping your personal information secure is BK 11's top priority. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it safe.
All your data is stored on encrypted servers. No unauthorized individual or organization can access your information.
BK 11 never sells your personal data to third parties. Your privacy is a responsibility we take seriously.
You can view, update, or delete your information at any time. You have full control over your data.
All data transfers are secured with 256-bit SSL encryption. Your payment and login information is fully protected.
Only the data that is strictly necessary is collected. BK 11 does not request or retain any excessive or irrelevant information.
You can opt out of promotional messages at any time. Manage your notification preferences as you see fit.
BK 11 (https://bk11.run) is an internationally operated online gaming and Sports Betting platform. We believe every user's right to privacy is inviolable. This Privacy Policy applies to our website, mobile app, and all associated services.
This policy clearly explains what types of data we collect, why we collect it, where it is stored, when it may be shared with third parties, and what rights you have over your information. By using the BK 11 platform, you are deemed to have agreed to this Privacy Policy.
We only collect what's necessary, keep it secure, and never share it without your consent. That's the core of our Privacy Policy.
BK 11 collects three types of data — information you provide directly, data gathered automatically through your usage, and information received from third parties.
| Data Type | Example | How We Collect It |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Mobile number, email address | Registration & Verification |
| Financial Information | BKash/Nagad number, bank account details | Payment Processing |
| Device Information | IP address, browser, operating system | Automatically |
| Usage Data | Game history, betting records, login timestamps | Platform Activity |
| Location Data | Country, City (IP-based) | Automatically |
We never store your full card number or bank PIN. Payment information is processed exclusively through secure payment gateways.
BK 11 uses collected data only for specific, legitimate purposes. The full list is provided below:
We never use your data for any purpose outside this list. If a new use case arises, your separate consent will be obtained beforehand.
BK 11 never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances:
Data Protection Agreements (DPA) are in place with all third-party partners. They may only use your data for specified purposes and are strictly prohibited from sharing it with any other party.
BK 11 uses multiple layers of internationally recognized security standards to keep your data safe. Our security infrastructure is continuously updated and tested.
TLS 1.3 and AES-256 encryption are used for all data transfers. Data at rest is also encrypted.
An advanced Web Application Firewall (WAF) operates around the clock to block unauthorized access.
Our security team monitors systems around the clock. Any unusual activity is flagged and addressed immediately.
Regular penetration testing and security audits are conducted by independent security experts.
Your account security matters just as much as the security of our systems. Use a strong password and never share it with anyone. If you notice anything suspicious, contact our support team immediately.
The BK 11 website and app use various types of cookies. Cookies are small text files stored on your device that help enhance your experience.
You can manage or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
BK 11 does not retain your data indefinitely. A specific retention period is defined for each type of information:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Financial Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years | Identity Verification Laws |
| Gaming History | 3 Years | Responsible Gaming |
| Log Files & Device Information | 12 Months | Security Analysis |
| Marketing Preferences | Until Consent Is Withdrawn | User Preferences |
Once the retention period expires, data is securely deleted or anonymized. If any data needs to be retained longer due to legal obligations, you will be informed.
Every registered user on BK 11 has the following rights regarding their personal information:
You have the right to request access to the personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your data under certain conditions.
You may request that the processing of your data be restricted under certain circumstances.
You may request an export of your data in a machine-readable format.
You may object to your data being used for marketing or profiling purposes.
To exercise any of the rights above, email us at support@bk11.run. We will respond within 30 business days.
BK 11 strictly prohibits providing services to anyone under the age of 18. Our Privacy Policy includes specific measures to protect minors.
If your child has registered by mistake, please contact us at support@bk11.run. We will close the account and delete all associated data immediately.
BK 11 may update this Privacy Policy as needed. For any changes, we follow the process outlined below:
This Privacy Policy was last reviewed and updated on January 1, 2026.
For any questions, concerns, or complaints about our Privacy Policy, please reach out to our Data Privacy Team:
Privacy@bk11.run
Response Time: 30 Business Days
Support@bk11.run
24/7 Active Support
We take all privacy-related requests seriously and aim to resolve them as promptly as possible.
Your privacy is fully protected at BK 11. Register for free today and enjoy a safe, seamless gaming experience.